Delete your Scoreline account

1. Sign in. In the app, open Account and tap Delete my account at the bottom. On the website, open Profile and choose Delete account (next to Sign out everywhere).
2. Check what you'll lose.
3. Confirm it's you — your password, or a 6-digit code we email you if you signed up with Google.
4. Type DELETE and confirm.

If you have a paid booking still to play, a game you're checked in to, or Credit below zero, finish or cancel those first.

• Your account is frozen for 30 days, signed out everywhere and hidden from everyone. Signing in during that time cancels the deletion.
• After 30 days we erase your name, email, phone, photo, birthday, profile and @username (it's freed for someone else), your saved cards and addresses, saved venues, notes, blocks, waitlists, notifications, contact codes and follows.
• Venues' copies of your online bookings, and any customer card a venue kept for you, lose your name and number — they show "Deleted player".
• Support tickets keep what was written but not who wrote it.
• Bookings and payments are kept without your name, because the law requires us to keep business records. Messages you sent stay in other people's chats, shown as from "Scoreline user".

Take a break (Account → Take a break in the app, Profile → Take a break on the website) hides your account from other players and signs you out. Nothing is deleted; signing in brings everything back.

Email support@scorelineofficial.com from the address on your account with the subject "Delete my account". Once we've confirmed it's you, our Support team starts the same 30-day deletion for you.